We put our money where our mouth is
A few years ago I had some builders in to extend our bathroom into the roof space because it was more than I could manage to do on my own
Cowboys
I did my part; I cleared the space, provided the spec and paid for materials. I gave them access and let them into our home.
They not only messed up the job and ended up putting a foot through the kitchen roof and causing a deal of damage; what is more, they were the ones that became aggressive and intimidating. My wife did not even want them back in the house and I paid them more to be rid of them.
I did my part and still they botched the job. They told me they could do as I had asked and they did not.
Needless to say I was infuriated.
Should I complain?
What should I do? Could I get my money back? After all I had paid for something that I ultimately never got: A proper renovation for my money
I suppose I could sue, take them to the small claims court or complain to the Builders’ Guild or something. But it is more hassle than it is worth – chalk up a loss!
It was about the same time in my business that I decided that we would do things differently in Celebrate Health & Fitness.
The right thing to do
We guarantee everything – because it’s the right thing to do.
We guarantee our products – that’s easy if it is damaged, we will replace it. If you return it, we can re-use it.
But we also guarantee SERVICES and that is where we are unique.
Guaranteed to achieve your Goals
With a Personal Training “Programme for Success” for example; if you complete you daily exercise routines and make the agreed diet changes, we GUARANTEE that by the end of the programme you will have reached the agreed goals.
With our ParkFit Boot Camp, if you attend the sessions and follow our Leaner Eating Programme etc, we GUARTANTEE that you will drop at least a dress size.
So if you did what we asked of you and you are not happier than you have ever been with your body, we will give you EVEY PENNY BACK. Simple as that.
Trust
You trust that if you do as we say, you will be in the best shape of your life.
I take that trust very seriously, that is why we are willing to spend 12 weeks of our time and energy helping you to reach your goals, all potentially for free.
Try finding a guarantee like that with the gym or with almost any other professional service in fitness and weight loss. Good luck because, for what-ever reason “that’s not how it is done”
We put our money where our mouth is, because it is the right thing to do.
Just a small philosophical point, but I thought you should know.
About Peter Moorhead
